Call centre data calculator
How we work it out
Monthly records = agents × working days × records per agent per day. The right number per agent depends on your dialler, your connect rate and how long calls last: predictive dialler teams often get through a few hundred records per agent per day, manual dialling far fewer.
Tips to make the data go further
- Add an HLR check so your dialler doesn't waste attempts on dead numbers.
- Take a live feed rather than one big file, so agents always call the freshest records first.
- Upload a suppression file of existing customers so you don't pay for them again.
- Recycle no-answers at different times of day before moving on.
Questions
What if we need more than 225,000 records a month?
Chat with us for a custom volume, or place a one-off order of up to 1,000,000 records.
Can we change tier later?
Yes — chat with us or email support and we'll switch it from your next month.
This guide is general information, not legal advice. For the full rules see the Information Commissioner's Office (ico.org.uk). Last updated October 2026.